Product Description

The Exact Replacement Part Your Hot Tub Needs
Finding the right hot tub replacement part shouldn't be a headache. The BWG Hydro Air Duo Directional Retainer Ring (Part #36-2698WHT) is a genuine, hard-to-find replacement part — delivered right to your door.
Shop and order at Western Tub and Pool.
Call us: 1-855-248-0777 | Email: fixmytub@gmail.com
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What Is the BWG Hydro Air Duo Directional Retainer Ring?
The BWG Hydro Air Duo Directional Retainer Ring (Part #36-2698WHT) is a precision-engineered spa replacement component designed to secure and direct water and air flow within your hot tub's jet system. Whether your current ring is cracked, warped, or missing, this direct replacement restores your spa's performance quickly and cost-effectively.
Key Product Details
- Part Number: 36-2698WHT
- Color: White
- Manufacturer: BWG (Balboa Water Group) / Hydro Air
- Type: Duo Directional Retainer Ring
- Application: Hot tub and spa jet systems
Compatible Models and Controls
The BWG Hydro Air Duo Directional Retainer Ring is used across a wide range of hot tub brands and models, including systems that use the following compatible controls:
- Balboa Water Group (BWG) control systems
- Hydro Air jet systems
- Duo-directional jet configurations
Compatible hot tub brands may include:
- Beachcomber Hot Tubs
- Cal Spas
- Sundance Spas
- Jacuzzi
- Marquis Spas
- Master Spas
- Hotspring Spas
- Dynasty Spas
- Garden Leisure
- Many other BWG/Hydro Air equipped brands
Not sure if this part fits your spa? Call us at 1-855-248-0777 or email fixmytub@gmail.com with your make, model, and serial number — we'll confirm compatibility for you.
Cross-Reference Part Numbers
This part may also be listed under the following reference numbers:
- 36-2698WHT
- Hydro Air Duo Directional Retainer Ring (White)
- BWG Retainer Ring 36-2698
If you have a different part number, contact our team and we'll help you verify the correct match.
Associated Replacement Parts
When replacing your Duo Directional Retainer Ring, you may also need:
- Jet body inserts
- Jet face assemblies
- Directional jet nozzles
- Jet internal components (spinner, bearing, etc.)
- O-rings and seals for jet systems
- Jet elbows and manifold fittings
Browse our full catalogue online or call our team for bundled part recommendations.
Frequently Asked Questions
How do I know if this is the right part for my hot tub?
Check your hot tub's owner manual for the jet part numbers, or locate the existing retainer ring and look for a stamped or molded part number on the component. If you're unsure, send us a photo along with your hot tub's make, model, and serial number and we'll identify the correct part for you.
What does the Duo Directional Retainer Ring do?
The retainer ring secures the jet assembly within the jet body and helps direct the flow of water and air to create your spa's signature jet action. A damaged or missing retainer ring can cause poor jet performance, leaks, or loose jet fittings.
Is this an OEM (original manufacturer) part?
This is a genuine BWG Hydro Air replacement part, designed to OEM specifications for a precise, reliable fit.
Do you ship internationally?
Yes! Western Tub and Pool is an international e-tailer. We ship from warehouses in multiple regions, including the USA, Canada, Europe, and Asia. Please note that your order may ship from the warehouse closest to your location.
Regional part suffixes:
- U – USA origin
- C – Canada origin
- E – Europe origin
- A – Asia origin
Some parts may be available from multiple regional warehouses. Rest assured, the part specifications remain the same regardless of origin.
What if I order the wrong part?
Contact us right away at fixmytub@gmail.com or call 1-855-248-0777. Our team will work with you to identify the correct replacement and arrange an exchange where applicable.
How long will shipping take?
Shipping times vary depending on your location and the originating warehouse. Contact us for estimated delivery times to your region before placing your order.
Dimensions and Weight
Exact dimensions and shipping weight vary by production batch and regional warehouse. Contact Western Tub and Pool directly for confirmed specifications:
- Call: 1-855-248-0777
- Email:fixmytub@gmail.com
Our team can provide precise measurements and confirm fitment for your specific spa model before you order.
Hard-to-Find Part? We Can Help.
Can't find what you're looking for in our catalogue? We specialize in sourcing hard-to-find hot tub and spa parts.
Send us an email at fixmytub@gmail.com with the following information and we'll do the rest:
- Your hot tub's make and model
- Your hot tub's serial number
- A photo of the part you need to replace (if possible)
- The part number, if known
Our team will identify the correct component and get back to you promptly.
Ready to Restore Your Spa?
Don't let a small part put your hot tub out of commission. The BWG Hydro Air Duo Directional Retainer Ring (Part #36-2698WHT) is in stock and ready to ship.
Shop and order at Western Tub and Pool.
[Order Now] [Browse Our Full Catalogue]
Call us: 1-855-248-0777
Email:fixmytub@gmail.com
Western Tub and Pool — your trusted international source for hot tub and spa replacement parts.
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