Product Description

BWG Hydro Air Duo Directional Retainer Ring – 36-2698GRY
Finding the right replacement part for your hot tub shouldn't slow down your relaxation time. At Western Tub and Pool, we stock the genuine BWG Hydro Air Duo Directional Retainer Ring (36-2698GRY)—a precision-fit replacement part designed to restore your spa's jet system to full working order, fast.
[Shop and Order at Western Tub and Pool]
What Is the BWG Hydro Air Duo Directional Retainer Ring?
The BWG Hydro Air Duo Directional Retainer Ring (Part No. 36-2698GRY) is an OEM-grade replacement component designed for use in hot tub and spa jet systems. It secures the directional nozzle in place, ensuring optimal water and air flow through your spa's jet assembly. If your jets are loose, leaking, or not directing water properly, this retainer ring is likely the part you need.
Key Features and Benefits
Genuine BWG Replacement Part
Sourced directly from BWG (Balboa Water Group), this retainer ring meets the original manufacturer's specifications—so you know it will fit and perform exactly as intended.
Durable, Long-Lasting Construction
Built from high-quality, water-resistant materials designed to withstand continuous exposure to hot water, chemicals, and pressure.
Easy Installation
Designed as a direct drop-in replacement, this part can be swapped out without professional assistance in most cases.
Restores Full Jet Performance
A worn or broken retainer ring can compromise your entire jet assembly. Replacing it promptly keeps water pressure consistent and your spa running smoothly.
Hard-to-Find Part, Readily Available
Western Tub and Pool specializes in sourcing hard-to-find spa parts. If you're struggling to locate this component elsewhere, we've got you covered.
Specifications
|
Specification |
Details |
|---|---|
|
Part Number |
36-2698GRY |
|
Manufacturer |
BWG / Balboa Water Group |
|
Component Type |
Hydro Air Duo Directional Retainer Ring |
|
Color |
Gray |
|
Material |
High-grade thermoplastic |
|
Compatible System |
Hydro Air Duo Jet System |
Note: Dimensions and weight may vary slightly by production batch. Contact us directly for precise measurements or to confirm fitment: 1-855-248-0777
Compatible Hot Tub Models and Brands
The BWG Hydro Air Duo Directional Retainer Ring (36-2698GRY) is used across a wide range of hot tub and spa brands and models, including those manufactured with BWG jet systems. Common compatible brands include:
- Beachcomber Hot Tubs
- Sundance Spas
- Jacuzzi
- Master Spas
- Coast Spas
- Hydropool
- Softub
- Strong Spas
- Marquis Spas
- PDC Spas
Not sure if this part fits your model? Call us at 1-855-248-0777 or email fixmytub@gmail.com with your hot tub's make, model, and serial number, and we'll confirm compatibility for you.
Cross-Reference Part Numbers
This part may also be listed under the following cross-reference numbers depending on your spa manufacturer or parts catalogue:
- 36-2698
- 36-2698GRY
- BWG-36-2698GRY
- Hydro Air Duo Directional Ring (Gray)
If your parts manual lists a different number, contact our team and we'll help verify whether this is the correct replacement.
Related Replacement Parts
If you're replacing your retainer ring, you may also want to check these commonly associated components:
- Hydro Air Duo Jet Body Assembly
- Directional Jet Nozzle Insert
- Jet Face / Jet Cap
- Jet Barrel Assembly
- Spa Jet O-Ring Kit
- Jet Escutcheon / Trim Ring
Browse our full online catalogue or call us for a complete parts list for your specific spa model.
Frequently Asked Questions
How do I know if the BWG 36-2698GRY is the right part for my spa?
The best way to confirm fitment is to check your hot tub's parts manual or look for an existing part number on the component itself. You can also send us a photo of the damaged part along with your spa's make, model, and serial number, and our team will identify the correct replacement for you.
Can I install this part myself?
In most cases, yes. The Hydro Air Duo Directional Retainer Ring is designed for straightforward replacement. That said, if you're unsure about any step of the installation process, we recommend consulting a qualified spa technician.
Do you ship internationally?
Yes, Western Tub and Pool is an international e-tailer. We ship from warehouses across multiple regions, including the USA, Canada, Europe, and Asia. Please note that parts sourced from different regions may carry a regional suffix on the part number:
- U = USA
- C = Canada
- E = Europe
- A = Asia
Some parts may be available as duplicates from different regional warehouses, which can affect shipping times and costs.
What if I don't know my part number?
No problem. Send us an email at fixmytub@gmail.com with clear photos of the part you need to replace, along with your hot tub's make, model, and serial number. Our team will do the research for you.
What is your return or warranty policy?
Contact our team directly for details on returns and warranty coverage for this specific part. We're happy to work with you to make sure you receive the correct component.
Shop and Order at Western Tub and Pool
Ready to get your spa back in action? Order the BWG Hydro Air Duo Directional Retainer Ring (36-2698GRY) today through our online catalogue, or reach out to our team for personalized assistance.
Western Tub and Pool
Phone: 1-855-248-0777
Email: fixmytub@gmail.com
[Shop and Order at Western Tub and Pool]
Need Help Finding a Hard-to-Find Part?
Can't locate the part you're looking for? We specialize in sourcing hard-to-find hot tub and spa components. Send us an email at fixmytub@gmail.com with the following information and we'll track it down for you:
- Your part number (if known)
- Clear photos of the part
- Your hot tub's make and model
- Your hot tub's serial number
Our knowledgeable team is here to help you get your spa back up and running—no matter how obscure the part.
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